Reviews
What a great team! They went above and beyond my expectations when installing my new HVAC system by fixing my return air in the basement/put the correct size pipe on my hot water heater, and added a vent that I needed. They walked me through all the ins and outs before they left. My system looks great! God Bless!!
We are very pleased with Schraer, they offered us the best deal, much lower than any other company, $4,300 for the replacement of our furnace only (no AC) with a 12 years warranty on both parts and labor.
They were able to come install it the day after we signed up. Their salesman Kyle was very knowledgeable and explained to us openely the pros and the cons of changing the furnace only and not the entire system. He was also very aware of the cost for us, and didn't pressure us to purchase the entire system. Their technician Dan was super nice and very efficient when it came to install the furnace. Showed up on time, left the place clean. We had a good experience and will recommend them around.
I was pleased with Chris, and the 2 installers' work in my home. They were thorough, considerate & patient, and did a great job!
Chris did a great job figuring out the problem. He was personable & considerate!
Great communication through out this improvement.Dave, Luke, Dan and Nathan were amazing their coordinating skills were wonderful ( Team work at its best) friendly people, answering all questions i had. Walking me through what maintenance i need to do to furnace and air conditioner, they made sure I was informed on all the work they did. Schraer and their team is an A plus company.. Thank you
Great tech. Knowledgeable, courteous and helpful.
All the people involved in diagnosing our old heater's demise with internal pictures etc were so kind and professional, and helpful in meeting our needs choosing a new heater. Then today Damon and Nathan installed our new heater. they did an excellent job and left the area very neat and clean. We are so glad we called Shraer Heating and Air Coditioning. Also people, what a special thank you you all presented to us, how very nice! we are touched!
Alex was very polite and professional. Thorough and explained everything in simple to understand language. A very good technician.
As you can see from my previous review, we've always had great experiences with Jake. Every time we've spoken with him, he's been kind, patient, and thorough in answering all our questions. Jake even took the time to explain different packages. Originally we weren't sure which one to choose but Jake spoke highly of each one not making us feel less then for not choosing the highest or making us feel the lowest package was bad. If you know what I mean. When contractors try to upsell. Jake was thorough with all and the positives of each.
There was a misunderstanding with the system we chose since we wanted zoning for specific rooms, but Jake quickly upgraded our equipment at no additional cost. He went above and beyond to resolve all of our concerns and even helped connect us with an additional contractor to address the lack of insulation above our garage.
Overall, Jake has consistently provided excellent service and support for our family, our needs and our home.
Well as always, called Shraer Heating the other day,and they were able to come out for a service call within 3 days,Ben who was the technician,was very knowledgeable,and explained everything he did,these folks are AWESOME.
