Reviews
Greg was very professional, courteous and on time. He was knowledgeable and explained the problem to me clearly. Their pricing was very fair and reasonable for the services offered. He also showed me some very fair pricing for general maintenance work that they offer for my AC and furnace that I plan on using. Thank you!
Love this place staff is amazing and very knowledgeable.
Technician Kevin was on time, up front and honest. He was very professional and personal at the same time. Thank you for the great service.
The Best Customer Service Experience I have ever had and I have been in the customer service business for 44 years. We recently purchased a cabin in Innsbrook and had a problem with the AC. Our real-estate agent recommended Schraer HVAC. They dispatched a technician within 48 hours and he fixed the problem immediately. Since it was a 40 year old unit we decided to replace it. They were able to schedule the replacement within a week and based on our schedule. At the last minute we had a family emergency and we had to coordinate the installation without us present. Needless to say the install and communications were seamless. The level of communications, understanding, courtesy, respect, professionalism and friendliness of each of the members of the their team was outstanding! A Special Thanks to Dan (technician), Bill (pre-install manager), Julie and Michaela (office - a real joy to work with) and the two technicians (who I never met) who did a great job of installing and cleanup. We appreciate all of you!
The Schraer staff was very professional and efficient!
I recently purchased a home in Warrenton, and had a problem with what I thought was my A/C. After the technician looked at it he informed me that it was actually a fault with the heater. The technician was great with explaining the entire process from start to finish!
I will recommend them to everyone!
Good service
Excellent service
From start to finish, the entire experience was fantastic. We were installing Mini-split units as a ductless alternative and we couldn't be happier. From the office personnel of scheduling, to installation and clean up, everything was great. When we called with a minor concern after installation they sent someone out immediately to resolve a minor glitch. Technicians were very helpful, friendly and efficient! Highly recommend!
I had a technician from Schraer do some HVAC work for me when I finished my basement and I was really pleased with the quality of the work and the attention to detail to do a really nice job. Professional and courteous too. I would go back for future needs!
